1. Agreement & Eligibility
These Merchant & Partner Terms govern your use of the BazaarSe platform as a merchant, vendor, supplier or delivery partner ("Partner"), and are a binding agreement between you and TATTVA AI PVT. LTD. (CIN: U47912OD2025PTC048594 · GSTIN: 21AALCT7239C1ZH), Jharsuguda, Odisha — 768201, India. By onboarding or listing on BazaarSe you confirm you are at least 18, are legally able to contract, and that the business and documents you provide are genuine and your own.
2. Account, Onboarding & KYC
You must provide accurate business details and KYC documents (e.g. GSTIN, FSSAI, PAN, bank/UPI) and keep them current. Your account is activated after verification; BazaarSe may approve, reject, request more information, or suspend an account at its discretion where details are inaccurate or non-compliant. You are responsible for all activity under your account and that of staff you add.
3. Listings, Pricing & Taxes
- •You are responsible for the accuracy of your catalogue — descriptions, images, weights, prices, stock and statutory information.
- •Prices must be inclusive of applicable taxes unless stated; you are responsible for charging and remitting your own taxes (GST etc.).
- •You must only list goods you are legally permitted to sell and that comply with food-safety and consumer-protection laws.
4. Orders & Fulfilment
You must honour accepted orders, maintain accurate availability, prepare/pack orders on time, and meet quality and hygiene standards. Repeated cancellations, stock-outs, or quality complaints may affect your visibility or lead to suspension.
5. Commission, Fees & Settlement
- •BazaarSe charges a commission and/or platform fee on orders, as communicated to you in your onboarding terms or dashboard.
- •Settlements are paid to your registered account on the applicable settlement cycle, net of commission, fees, refunds, chargebacks and adjustments.
- •You are responsible for the correctness of your settlement account details; BazaarSe is not liable for payouts to an incorrect account you provided.
6. Refunds, Cancellations & Disputes
Refunds and cancellations are handled per the platform policy. Where a refund arises from your error (wrong, missing, damaged, or poor-quality items), the cost may be recovered from your settlements. You agree to cooperate in good faith to resolve customer disputes.
7. Data Protection & Confidentiality
Customer personal data you receive to fulfil orders may be used only for that purpose, protected with reasonable safeguards, and not retained or used for your own marketing — in line with our Merchant & Partner Privacy Policy and the DPDP Act, 2023. You must keep non-public platform information confidential.
8. Prohibited Conduct
You must not list illegal or counterfeit goods, manipulate ratings or orders, misuse customer data, circumvent the platform to avoid fees, or engage in fraud. Violations may lead to immediate suspension or termination and legal action.
9. Suspension & Termination
Either party may terminate with notice. BazaarSe may suspend or terminate your account immediately for breach, fraud, legal/regulatory reasons, or risk to customers. On termination, pending valid settlements (net of adjustments) are paid out, and record-retention obligations in the Privacy Policy continue to apply.
10. Liability, Indemnity & Governing Law
BazaarSe is an intermediary platform; you are responsible for your goods and their compliance. To the extent permitted by law, BazaarSe is not liable for indirect or consequential losses, and you agree to indemnify BazaarSe against claims arising from your goods, conduct, or breach of these Terms. These Terms are governed by the laws of India, with jurisdiction of the courts at Jharsuguda, Odisha.
11. Changes & Contact
We may update these Terms; material changes will be notified and the "Last updated" date revised. Continued use after changes means acceptance. Questions: admin@bazaarse.in · +91 9040003636.