1. Scope & Who We Are
This Policy applies to businesses and individuals who partner with BazaarSe — merchants/outlets, vendors, farm/produce suppliers, and delivery partners (together, "Partners"). TATTVA AI PVT. LTD. (CIN: U47912OD2025PTC048594 · GSTIN: 21AALCT7239C1ZH; registered at Power House Road, Sarbahal, Jharsuguda, Odisha — 768201, India) ("BazaarSe") is the Data Fiduciary for the personal data processed in operating the partner platform, under India's Digital Personal Data Protection Act, 2023 (DPDP Act). For consumer data, see our Customer Privacy Policy.
2. Partner Data We Collect
- •Business & owner identity: business name, owner/contact name, mobile, email, outlet address and geolocation.
- •KYC & compliance: GSTIN, FSSAI number, PAN, and identity/registration documents you upload for verification.
- •Settlement: bank account / UPI reference and payout records.
- •Operational: catalogue, inventory, orders, ratings, performance and analytics generated on the platform.
- •Staff: details of staff you add to your outlet account (added on your authority as their employer).
3. Why We Process It
- •Onboarding, verification/approval and operating your outlet or supplier account
- •Listing your products, routing and fulfilling orders, and surfacing your store to nearby customers
- •Commission, platform fees, settlements and payouts, and invoicing
- •Fraud prevention, dispute resolution, support, and legal/tax compliance
4. Sharing
We share partner data only as necessary and never sell it:
- •Customers see the business information needed to transact with you (store name, location, catalogue, ratings, and contact where applicable).
- •Payment, banking and settlement partners to pay you.
- •Delivery partners, technology processors (hosting, communications, analytics), and authorities where required by law.
5. Partner Responsibilities
When you handle customer personal data received through the platform (e.g. a customer's name, address or contact to fulfil an order), you must use it only to fulfil that order, protect it with reasonable safeguards, not retain it longer than necessary, and not use it for your own marketing. In doing so you act as a Data Processor on BazaarSe's behalf and must comply with the DPDP Act.
6. Retention
We retain partner and KYC/financial records for as long as your account is active and thereafter as required by law — generally up to 7 years for transaction, invoice and tax records, and up to 5 years for fraud/dispute records — after which they are deleted or anonymised.
7. Your Rights & Grievances
As a Data Principal you may access, correct, update, or erase your personal data and withdraw consent, subject to legal retention. To exercise a right or raise a grievance, contact our Grievance Officer:
- •Grievance Officer, TATTVA AI PVT. LTD.
- •Email: grievance@bazaarse.in · Phone: +91 9040003636
- •Address: Power House Road, Sarbahal, Jharsuguda, Odisha — 768201, India
If unsatisfied with our response, you may escalate to the Data Protection Board of India. We maintain reasonable security safeguards and will notify breaches as required by the DPDP Act.